Embedded Operational Copilots
Embed intelligent copilots directly into enterprise tools to help users complete high-friction tasks—faster, smarter, and with less training.
ERPs, HR portals, finance tools, procurement dashboards—are complex, outdated, or unintuitive. Employees spend hours navigating them, asking coworkers for help, or escalating support tickets just to get through basic workflows.
GLIK’s Embedded Operational Copilots change that.
These agents sit inside the tools people already use. They guide users step-by-step through policies, approvals, configurations, and data inputs—offering clarification, surface-level reasoning, and proactive suggestions as the user works.
Implementation Support & Expert Guidance
Need assistance deploying or customizing this GLIK template for your organization?
Our team offers dedicated coaching and technical walkthrough sessions to ensure successful adoption and alignment with enterprise requirements.
Typical areas of support include:
Template onboarding and orchestration strategy
Workflow configuration and logic review
Memory variable setup and session handling
Custom integration guidance (e.g. plugins, APIs)
What Are Copilots?
Unlike standalone agents that act independently to complete tasks behind the scenes, copilots are collaborative—they assist the user in completing a task, but don’t take over ownership.
They are:
Context-aware: understand what the user is doing
Interface-embedded: run inside the application
Instructional: suggest, explain, and support user decisions
Persistent: remain available across workflows, without needing relaunch
Copilots vs Agents
Copilot: A collaborative AI assistant embedded into enterprise tools that helps users complete tasks by offering real-time guidance, clarification, and policy interpretation.
Requires user input
Embedded directly into UI
Guides users without replacing them
Agent: An autonomous AI worker that independently executes steps, applies logic, and resolves workflows—often across systems or without user prompting.
Executes tasks on its own
Operates in the background or via workflows
Designed to reduce or replace human labor for routine steps
GLIK Rule of Thumb: Use a copilot when the user is completing the task and needs help. Use an agent when the system can (and should) complete the task independently.
How Copilots Differ from Agents
Work alongside users in real time
Act independently and execute tasks on behalf of users
Appear inside enterprise UIs (e.g. SAP, Workday)
Often work in the background or across tools
Provide help, clarification, and suggestions
Apply logic and enforce rules autonomously
Great for training, support, and step-by-step actions
Great for decision enforcement, routing, and automation
Analogy: an intelligent assistant in the passenger seat
Analogy: a self-driving service completing the trip for you
Enterprise Value
Reduce Support Ticket Volume Copilots help users help themselves—reducing IT, HR, and ops escalations.
Accelerate Task Completion Inside Legacy Tools Provide intelligent assistance for navigating complex systems like SAP, Oracle, or ServiceNow.
Lower Training and Onboarding Costs New hires get live guidance instead of PDFs and long ramp-up cycles.
Improve Policy Adherence Through In-Context Guidance Copilots explain rules and thresholds in real time—before users make mistakes.
Agentify UX Without Rebuilding the UI Drop copilots into portals, dashboards, or apps without redesigning the entire system.
When to Use This Template Genre
Use Case
Copilot Solution
Employee struggles to submit travel reimbursement
Embedded Finance Copilot walks through policy and form steps
New manager navigating HR approval workflows
HR Ops Copilot explains thresholds and escalates edge cases
Field agent needs help entering sales orders correctly
ERP Copilot checks logic and alerts about invalid input
Employee using a confusing internal procurement portal
Procurement Copilot suggests categories and flags missing data
User unsure how to request time off under new policy
Leave Request Copilot interprets policy and walks through options
Why Copilots Are the Next Layer of UX Agentification
Most enterprise UX problems don’t require new interfaces—they require supportive intelligence inside the existing ones.
GLIK copilots provide that: always-on, user-aligned, enterprise-aware guidance that sits where the friction is.
You don’t need smarter forms. You need a smarter guide sitting inside the form.
With Embedded Operational Copilots, GLIK becomes the layer that turns friction into flow.
📣 Try GLIK
Explore and deploy your first app at app.glik.ai
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