# Privacy Policy *Last updated: May 20, 2025* Rivalz Technologies Ltd. (“Rivalz”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with your use of the GLIK AI platform, products, and services. GLIK AI is a product and brand operated and maintained by Rivalz Technologies Ltd. *** ### 1. **Who We Are** GLIK AI is developed and offered by: **Rivalz Technologies Ltd.**\ Skeleton Bay Lot, Fish Bay\ Tortola, VG1110\ British Virgin Islands All legal, contractual, and data protection responsibilities for GLIK AI are executed under Rivalz Technologies Ltd. *** ### 2. **Scope** This Privacy Policy applies to: * The **glik.ai** website and subdomains (e.g., `docs.glik.ai`) * The GLIK Cloud platform and related hosted tools * Interactions with GLIK via customer support, product feedback, or onboarding channels This policy does **not** cover third-party integrations used in workflows (e.g., plugins or APIs), unless explicitly stated. *** ### 3. **Data We Collect** We may collect the following categories of information: #### a. Information You Provide * Name, email address, organization, and credentials when you register or authenticate * Uploaded documents or data (e.g., PDFs, configuration files) submitted for processing * Correspondence via support, forms, or user feedback #### b. Automatically Collected Data * IP address, browser type, and system metadata for security and analytics * Usage patterns within the GLIK platform for performance optimization #### c. Workspace Content If you are a GLIK Cloud user, the documents, files, and configurations you upload or create may include personal data. We process this content **on your behalf** as a data processor. *** ### 4. **How We Use Your Information** We use your data to: * Provide and maintain GLIK services * Respond to inquiries or customer support requests * Improve functionality, user experience, and security * Send updates, notifications, or transactional messages (never spam) We do not sell or rent personal data. *** ### 5. **Legal Basis for Processing (EEA/UK Users)** If you are located in the European Economic Area or the UK, our legal basis for processing personal data includes: * **Performance of a contract** (to provide the GLIK platform) * **Consent** (where applicable, e.g., marketing communications) * **Legitimate interest** (e.g., improving platform features) *** ### 6. **Data Sharing and Transfers** We may share data with: * Infrastructure providers (e.g., cloud hosting services) * Support or analytics services under data processing agreements * Government authorities if legally required Data may be transferred to and processed in jurisdictions outside your own, including the United States and the British Virgin Islands. *** ### 7. **Data Retention** We retain your data only as long as necessary for: * Contractual and legal obligations * Support, auditing, and product development purposes You may request data deletion at any time by contacting us at \[Insert Support Email]. *** ### 8. **Your Rights** Depending on your jurisdiction, you may have the right to: * Access or correct your data * Request deletion or restriction of processing * Object to certain uses of your data * File a complaint with a regulatory authority *** ### 9. **Children’s Privacy** GLIK AI is not intended for children under 16. We do not knowingly collect data from children. *** ### 10. **Contact Us** For privacy inquiries or to exercise your rights, contact: [**privacy@rivalz.ai**](mailto:privacy@rivalz.ai)\ Rivalz Technologies Ltd.\ Skeleton Bay Lot, Fish Bay\ Tortola, VG1110\ British Virgin Islands *** ### 11. **Updates to This Policy** We may update this Privacy Policy to reflect changes in law or product functionality. We will notify users of material changes via the GLIK interface or website. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.glik.ai/legal/privacy-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.