Privacy Policy

Last updated: May 20, 2025

Rivalz Technologies Ltd. (“Rivalz”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with your use of the GLIK AI platform, products, and services.

GLIK AI is a product and brand operated and maintained by Rivalz Technologies Ltd.

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1. Who We Are

GLIK AI is developed and offered by:

Rivalz Technologies Ltd. Skeleton Bay Lot, Fish Bay Tortola, VG1110 British Virgin Islands

All legal, contractual, and data protection responsibilities for GLIK AI are executed under Rivalz Technologies Ltd.

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2. Scope

This Privacy Policy applies to:

• The glik.ai website and subdomains (e.g., docs.glik.ai)

• The GLIK Cloud platform and related hosted tools

• Interactions with GLIK via customer support, product feedback, or onboarding channels

This policy does not cover third-party integrations used in workflows (e.g., plugins or APIs), unless explicitly stated.

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3. Data We Collect

We may collect the following categories of information:

a. Information You Provide

• Name, email address, organization, and credentials when you register or authenticate

• Uploaded documents or data (e.g., PDFs, configuration files) submitted for processing

• Correspondence via support, forms, or user feedback

b. Automatically Collected Data

• IP address, browser type, and system metadata for security and analytics

• Usage patterns within the GLIK platform for performance optimization

c. Workspace Content

If you are a GLIK Cloud user, the documents, files, and configurations you upload or create may include personal data. We process this content on your behalf as a data processor.

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4. How We Use Your Information

We use your data to:

• Provide and maintain GLIK services

• Respond to inquiries or customer support requests

• Improve functionality, user experience, and security

• Send updates, notifications, or transactional messages (never spam)

We do not sell or rent personal data.

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5. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or the UK, our legal basis for processing personal data includes:

• Performance of a contract (to provide the GLIK platform)

• Consent (where applicable, e.g., marketing communications)

• Legitimate interest (e.g., improving platform features)

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6. Data Sharing and Transfers

We may share data with:

• Infrastructure providers (e.g., cloud hosting services)

• Support or analytics services under data processing agreements

• Government authorities if legally required

Data may be transferred to and processed in jurisdictions outside your own, including the United States and the British Virgin Islands.

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7. Data Retention

We retain your data only as long as necessary for:

• Contractual and legal obligations

• Support, auditing, and product development purposes

You may request data deletion at any time by contacting us at [Insert Support Email].

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8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your data

• Request deletion or restriction of processing

• Object to certain uses of your data

• File a complaint with a regulatory authority

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9. Children’s Privacy

GLIK AI is not intended for children under 16. We do not knowingly collect data from children.

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10. Contact Us

For privacy inquiries or to exercise your rights, contact:

[e-mail] Rivalz Technologies Ltd. Skeleton Bay Lot, Fish Bay Tortola, VG1110 British Virgin Islands

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11. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or product functionality. We will notify users of material changes via the GLIK interface or website.