Chatbot

Stateless app type for fast, low-overhead enterprise Q&A and support flows—ideal for simple automation without memory or branching.

GLIK defines app types as structured execution models that determine how workflows are built, how state is handled, and which system features are available. Each app type reflects an intentional tradeoff between control, complexity, and capability.

Summary

The Chatbot app type offers the most efficient way to deploy focused, stateless logic within GLIK Cloud. It is ideal for front-line automations, high-traffic Q&A, and internal enterprise knowledge access.

It should be selected when the business need favors:

• Simplicity

• Predictability

• Speed

• Stateless interaction

For regulated processes, memory retention, or multi-step reasoning — escalate to a stateful app type.

GLIK Cloud currently supports four core app types:

• Chatbot (stateless Q&A logic)

• Agent (stateful memory-driven logic)

• Advanced Chat (threaded conversational logic)

• Workflow (graph-based, condition-driven orchestration)

Understanding app types is essential to selecting the right execution mode for your enterprise use case.

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Chatbot App Type

Provides a streamlined interface for creating stateless LLM-based chatbots with simple configuration, ideal for Q&A, internal support, and lightweight enterprise automation.

The Chatbot app type provides a stateless, single-turn execution model. It is optimized for lightweight prompt-response use cases such as FAQ bots, static data lookups, or simple internal triage systems.

Chatbot apps:

• Accept user input

• Run a single structured response generation via LLM or tool logic

• Return a response without storing memory across sessions

It is the lowest-complexity app type in GLIK, designed for rapid deployment and minimal state management.

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When to Use a Chatbot

Scenario	Use Chatbot?	Recommended Alternative
Static FAQs	✅ Yes	—
Single-step form assistant	✅ Yes	—
Expense escalation or approvals	❌ No	Agent or Workflow
Document summarization	✅ Yes (stateless)	Agent if multiple turns needed
Memory-aware triage bot	❌ No	Advanced Chat or Agent
Regulated or auditable process	❌ No	Workflow

Enterprise Strategic Value

While simple, the Chatbot app type delivers real business value in enterprise environments:

Value Area

Cost Efficiency

Benefit Summary

- Minimal model usage per request - No need for memory or session tracking

Value Area

Speed to Deployment

Benefit Summary

- Build and publish chatbots in minutes via GLIK Studio - No orchestration or branching logic

Value Area

Security & Control

Benefit Summary

- Statelessness lowers risk of memory leakage - Simple validation is easier to audit and log

Value Area

Business Use Cases

Benefit Summary

- Internal tools (policy lookup, HR, IT) - Customer-facing Q&A (pricing, docs, support) - Embedded chat in SaaS apps

Developer Considerations

Enterprise developers using the Chatbot app type should be aware of its limitations and boundary conditions:

✅ What Works Well:

• Prompt + single output logic

• Frontline decision routing

• Integration with static data tools or API responses

❗ Key Limitations:

• No persistent state or scoped memory

• Cannot use fallback blocks or conditional routing

• No branching logic

Developers should avoid overloading Chatbots with multi-step reasoning or dynamic memory use cases — escalate to Agent or Workflow when complexity rises.